SERVICE & SUPPORT

We’re here to help! If you need assistance with your music service, hardware, sound system, or have general questions about your account, please contact our customer service teams.

CHAT WITH US

Need help with your music service? Chat with us.

CUSTOMER SERVICE

Customer service is available 24 hours a day, 7 days a week.

North America

Toll Free: +1 (888) 567-7529
Worldwide Direct: +1 425-497-8100

Europe

UK: +44 (0) 1622 663345
Spain: +34 93 568 92 28

Asia Pacific & Oceana

Asia Pacific: +86 4007801006
Australia: +61 3 9008 4386

Latin America

Mexico: +52 55 99902850

Email Customer Service

OUR OFFICES

SEATTLE HQ

12:25 AM PST

14720 NE 87th Street, Redmond, WA 98052
T: 1.888.567.PLAY (7529)
1.425.497.8100
F: 1.425.497.8181

LOS ANGELES

12:25 AM PST

2600 West Olive Avenue, Suite 900, Burbank, CA 91505

COLUMBUS

3:25 AM EST

2 Miranova Place, Suite 390, Columbus, OH 43215

UNITED KINGDOM

8:25 AM GMT

4 Greenland Place
London, NW1 0AP
T: +44 (0) 1622.663345

CHINA - HONG KONG

4:25 PM HKT

Level 901 & 1102, Lee Garden One, 33 Hysan Ave, Causeway Bay, Hong Kong
T: +852 2824 8245

CHINA - SHANGHAI

4:25 PM CST

R921 Eco City, 9/F No. 1788 West Nanjing Road, Jing’an District 200040, Shanghai, China

AUSTRALIA

7:25 PM AEDT

Level 4 Customs House, 31 Alfred St, Sydney, NSW 2000

CONTACT US

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