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Music Makes Experiences Better

95% of customers who enter a store are aware of the music, and nearly 40% of shoppers would stay longer if it played music they liked. But almost no brands have guidelines for the music they play. Without any focus on what customers hear, how much engagement are you leaving on the table?

 

PlayNetwork’s solutions empower marketers, simplifies work for your IT team, reduces licensing risk, and lowers overall TCO. 

Transform Locations into Destinations

Music for Business

Custom and channel-based music services including Apple Music for Business, brought to you by PlayNetwork.

Global Licensing

All music services are licensed for use in your locations by PlayNetwork's team.

Digital Signage

Displays, content management, and creative content for video walls, wayfinders, and more.

Messaging

Scriptwriting, recording, and production of overhead announcements that play in between songs.

Audiovisual Systems

Design, engineering, and installation of the audiovisual systems that deliver content to customers and staff.

Content Delivery

Stable, secure hardware that ensures your music keeps playing even if your connection goes down.

Transform Locations Into Destinations

 

Build excitement and give customers a reason to come back into your locations. By creating dynamic, desirable environments with music they love, engaging visuals, branded safety messaging, and ways to connect digitally, you can inspire confidence and create excitement.

 

PlayNetwork Retail

 

 

Trusted by The World's Top Brands

Our customers are the leaders in retail, dining and restaurants, hotels, fitness, consumer banking, healthcare, corporate offices, and more.

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Customized for your brand

More than 40% of customers say they would stay longer in a store if it played music they liked. 

 

The world’s most respected companies understand this impact and work with PlayNetwork on their music programs, including Nike, Starbucks, and Levi’s

 
What you can expect by working with PlayNetwork: 

  • Dedicated music supervisor. Our global team has years of experience in music curation and a passion for finding the right music to fit your environment.
  • Branded music identity. We work together to translate your brand DNA, target customer, location types, customer traffic, and the experience you want to create into a music identity and archetypes. Think of it as the music section of your brand guidelines.
  • Expert curation. PlayNetwork Music Supervisors understand key music trends, new releases, 
and demographics, and pair this insight with your music identity to build your program.
  • On-going collaboration. Your music strategy is updated regularly and evolves over time.
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Your partner today and in the future

PlayNetwork’s operational stability has been benefiting thousands of customers as they manage openings, closings, and how they’ll operate in the future.

 

Our strong corporate standing and customer focus are designed to make it as easy as possible to work with us, especially when multiple departments in your organization are involved. Instead of centralizing our excellence, we ensure it’s present in every interaction you have.

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Can your locations get help when they need it?

Many of our customers tell us they had a previously unknown problem that drove them to us: their store employees couldn’t get customer service when they needed it. They would sit on hold and never get through, or wait days for an email response.

 

Our global customer service team is available 24 hours a day, 7 days per week, every day of the year. We’re reachable through phone, email, or live chat, meaning your locations will always be able to get help through whatever method they prefer.

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“We have worked very closely with PlayNetwork for many years and continue to be impressed by both their creativity and high level of customer service, and we are looking forward to building more incredible moments together.”

– Adam Sloan, Entertainment Media Manager at Journeys 

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